Does
Anybody Hear Me?
How Leaders Communicate So People Will Listen
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Ever found yourself puzzling over these questions?
- How can I communicate with my staff so that they get the
message?
- How come people don’t do what I tell them to do?
- How can I tell someone that they need to do a better job
and not make them angry?
- We have all these meetings and still nothing gets done.
What’s the point?
In this book I share some simple, yet effective, techniques.
- Communicate so people will listen
- Give effective feedback
- Listen actively
- Communicate in conflict and pressure situations
- Conduct effective meetings
- Communicate in a virtual world
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Purchase Now!
$19.97 (CDN) + GST + S/H
(allow 4-6 weeks for delivery)
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Be
the LEADER They Love!
Attracting, Developing & Retaining People While Earning Their
Trust |
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Five leadership experts from diverse paths share their time-tested
strategies and coaching techniques. These timeless principles
will soon become a prerequisite for managing workplaces.
The Leader Smarts Team sees more and more job seekers gravitating
to employers who apply these leadership skills.
Be the LEADER They Love! furnishes leaders with everything
they need to attract, develop and retain top talent, now and
far into the future. |
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Purchase Now!
$27.97 (CDN) + GST + S/H
(allow 4-6 weeks for delivery)
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| Building
Bridges to Agreement: The Art of Principled Negotiation |
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Each of us negotiates every day. We negotiate
with family members on what, when and how things need to be
done. We negotiate with our colleagues at work on allocation
of various resources. We negotiate with our managers and staff
and we negotiate with clients.
Despite the fact that we negotiate regularly, many
people dislike engaging in negotiations. It seems that
they are caught in a dilemma: they can get the most for themselves
by being tough or they can be conciliatory and give away too
much. Many of us are familiar with negotiations where in order
for one side to win, the other side must lose. The problem
with competitive negotiation is that we can jeopardize relationships
with colleagues, clients or family members, and the solution
may not last.
Most people want to participate in decisions that affect them.
Principled negotiation allows us to create solutions
that help both parties win and build and strengthen relationships.
It is a way to influence others and have our needs met even
when we do not hold position power. |
Purchase Now!
$14.97 + GST + S/H
(allow 4-6 weeks for delivery)
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Multiple Item Discount! |
| Be the Leader They Love! plus
Does Anybody Hear Me?
for only $40.00 (CDN) + GST + S/H
(allow 4-6 weeks for delivery)
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| Purchase all three books - Be the Leader
They Love!, Does Anybody Hear Me?
and Building Bridges to Agreement for
only $50.00 (CDN) + GST + S/H
(allow 4-6 weeks for delivery)
Bulk Orders Available:
25-49 |
10% Discount |
50-99 |
15% Discount |
100 or more |
20% Discount |
Contact Catherine
to inquire about bulk item purchase.
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